Frequently Asked Questions !
You can make a reservation directly through our website using the form, or by contacting our reservations team via phone or email. A confirmation will be sent to your email once the booking is completed.
You can modify or cancel your reservation by contacting our customer service team directly. Please have your booking reference number handy to assist with the process.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Payments can be made securely online or at the property during check-in.
While we cannot guarantee specific rooms or views, we will do our best to accommodate your preferences based on availability. Please mention any special requests when booking.
If you left an item behind, please contact our customer service team as soon as possible. We will do our best to locate your item and arrange for its return.